Site Information

Shipping

Shipping in Canada

We are pleased to offer shipping via Canada Post to all Canadian addresses.

Shipping to the Canadian Territories and some remote locations may take longer.
We do not currently offer an express shipping option.
Gift wrapping is not available.
Northern Reflections Gift Cards are mailed out at no extra charge, and require a signature upon delivery.
Any order containing a Northern Reflections Gift Card will require a signature upon delivery.
A tracking number will be sent when the order has shipped, which can be used on the Canada Post website.

Ship to Store

We are pleased to offer free shipping to any of our retail locations.

This method of shipping takes longer than Ship to Home, as all Ship to Store orders are shipped inside regular stock
shipments going to our stores. Stores do not receive shipments daily.

No tracking numbers are available for Ship to Store Orders.
Once your order has arrived in-store, an Associate will contact you at the telephone number provided, to let you know
that your order is available for pickup.

NOTE: The status of your order will change to “Shipped” as soon as the order has been packaged.
Your order will go inside the next shipment to the store which could take up to an additional 4 business days.

Shipping to US

All orders are processed in Canadian dollars and shipped with Canada Post/USPS.
A flat shipping rate of $18.95 is added to all US orders, regardless of price.

We do not offer express shipping to US addresses.
Shipping to Hawaii, Guam, AF bases and some remote locations may take longer.
US Customs may impose duties on any orders. These fees are the responsibility of the purchaser.
To avoid unexpected duties or fees, please keep your orders below $200, as this is considered a purchase for personal use.
If you have any questions regarding customs duties and fees, please contact the USA Customs authority.

A tracking number will be sent when the order has shipped. Once the parcel has arrived in the US, tracking can only be
found using the United States Postal Service website.

International Shipping

We do not offer shipping to any other countries at this time.