Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Northern Reflections Ltd.. The collective work includes works that are licensed to Northern Reflections Ltd.. Copyright 2003, Northern Reflections Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Northern Reflections Ltd. or purchasing Northern Reflections Ltd. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Northern Reflections Ltd. or to purchase Northern Reflections Ltd. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Northern Reflections Ltd.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Northern Reflections Ltd. used in the site are trademarks or registered trademarks of Northern Reflections Ltd.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Northern Reflections Ltd. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Northern Reflections Ltd. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Northern Reflections Ltd. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Northern Reflections Ltd. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Northern Reflections Ltd. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Northern Reflections Ltd. product is mistakenly listed at an incorrect price, Northern Reflections Ltd. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Northern Reflections Ltd. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Northern Reflections Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Northern Reflections Ltd. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Northern Reflections Ltd. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Northern Reflections Ltd..

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Northern Reflections Ltd. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Northern Reflections Ltd. products) must be commenced within one (1) year after the claim or cause of action arises. Northern Reflections Ltd.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Northern Reflections Ltd. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Northern Reflections Ltd. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Northern Reflections Ltd. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Northern Reflections Ltd. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Northern Reflections Ltd. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Northern Reflections Ltd. in its sole discretion.

You agree to indemnify, defend, and hold harmless Northern Reflections Ltd., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Northern Reflections Ltd. may link to sites operated by third parties. However, even if the third party is affiliated with Northern Reflections Ltd., Northern Reflections Ltd. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Northern Reflections Ltd.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Northern Reflections Ltd. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Global Sourcing Guidelines

Northern Reflections Ltd. ("Northern Reflections") is concerned about the safety and fair treatment of the workers who manufacture the goods Northern Reflections sells, wherever the workers are located. To this end, Northern Reflections has developed the following Global Sourcing Guidelines, which shall apply worldwide to Northern Reflections’ suppliers. Northern Reflections' Global Sourcing Guidelines require all of Northern Reflections’ suppliers to respect certain employment standards that Northern Reflections believes should be universal notwithstanding more relaxed standards (if any) which may be imposed by applicable local laws.

In the selection of its suppliers, Northern Reflections works hard to choose reputable business partners who are committed to ethical standards and business practices compatible with those of the Northern Reflections. At the very minimum, Northern Reflections expects its suppliers to comply with all legal requirements applicable to the conduct of their business.

Each of the Northern Reflections' suppliers agrees that, by accepting orders from the Northern Reflections or any of its subsidiaries, it will abide by and implement the terms of these Global Sourcing Guidelines and require the same from each of its subcontractors. Each of the Northern Reflections' suppliers acknowledges that its failure to honour this agreement will compel Northern Reflections to re-evaluate, and possibly terminate, its business relationship with such supplier.


Employment Standards:

Northern Reflections will only do business with suppliers whose workers are, in all cases, present voluntarily, compensated fairly and allowed the right of free association and who are neither put at risk of physical harm, discriminated against, nor exploited in any way.

In particular, it is Northern Reflections' policy that:

Child Labour - Child labour is not permissible. Workers may not be younger than 15 years of age (or l4 where local law permits) or the age for completing compulsory education, if higher.

Prison/Forced Labour - Prison labour, forced labour and indentured labour is not permissible. Employment must always be on a voluntary basis.

Wages and Benefits - Northern Reflections will only deal with suppliers who compensate their employees fairly by providing wages and benefits that, at very least, comply with legally mandated minimum standards.

Working Hours - Northern Reflections will only deal with suppliers who maintain reasonable work hours, not exceeding prevailing local standards or any maximum prescribed by applicable laws.

Health and Safety - Northern Reflections will only deal with suppliers who provide their employees with a safe and healthy work environment, designed to prevent accidents and injury to health arising out of or occurring in the course of work. At the very least, the Northern Reflections requires that its suppliers comply with all applicable, legally mandated minimum standards for workplace health and safety.

Discrimination - Northern Reflections believes that employment should be based on ability and not on belief or any other personal characteristics. Thus, Northern Reflections will only deal with suppliers who do not practice discrimination in hiring or in other aspects of employment on the basis of race, color, national origin, gender, religion, sexual orientation, disability or similar factors.

Harassment and Abuse - Northern Reflections expects all employees to be treated with respect and dignity. Thus, Northern Reflections will not deal with suppliers whose employees are subjected to physical, sexual, psychological or verbal harassment or abuse.

Freedom of Association - Northern Reflections expects all of its suppliers to grant their employees the right to choose to affiliate with legally sanctioned organizations or associations without interference. These Global Sourcing Guidelines are distributed annually by the Northern Reflections to each of its suppliers. In order to assure that the Guidelines' contents are available to the workers whose well-being is their object, the Northern Reflections also requires its suppliers to post these Global Sourcing Guidelines prominently on the premises where goods for the Northern Reflections are manufactured.

To assure its suppliers' conformity with these Global Sourcing Guidelines, Northern Reflections reserves the right to make periodic, unannounced inspections of its suppliers' facilities. Moreover, each shipment of goods to the Northern Reflections must be accompanied by a certificate from the supplier confirming, in respect of the goods included in the shipment, that the supplier and each of its subcontractors have complied with the terms of these Global Sourcing Guidelines and that, in particular, neither forced labour nor child labour was employed in the manufacture of such goods.

Northern Reflections welcomes questions and comments regarding these Global Sourcing Guidelines, all of which should be sent to Northern Reflections at:

Northern Reflections Ltd.

c/o Customer Relations

21 Four Seasons Place - 2nd Floor

Toronto, Ontario

M9B 6J8

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