CAREER OPPORTUNITY – ECOMMERCE MERCHANDISER COORDINATOR

Established in 1985, Northern Reflections is an iconic Canadian apparel & lifestyle brand with over 130 locations from coast to coast, a thriving e-commerce business and a team of talented in-house designers. We are proud to be recognized not just as a clothing brand, but also as one of Canada’s most loved employers!

 

For over 37 years Northern Reflections has been attracting top talent to join our transformational Canadian retail success story. Our quest for enthusiastic, innovative people is vital to the growth of our brand and to ensure we maintain the trust we have earned with our customers over the past decades.

 

At Northern Reflections, we provide an environment of empowerment where cross-functional teams collaborate and support one another to achieve mutual goals. We believe in integrity, respect and building a high-performing atmosphere that thrives on innovation and adaptability.

 

As our business evolves, our vision has remained constant:

We are devoted to our customers, passionate about our brand, and inspired by our people.

 

Reporting to our Director, Ecommerce and Omni, our Ecommerce Merchandiser Coordinator will be responsible for the day-to-day management of our website including product listing pages, banners, promotional content and filters. You will collaborate with multiple cross-functional partners to onboard new product while leveraging google analytics to develop customer insights to optimize the customer experience.

 

The ideal candidate is recent graduate with 1-2 years experience in an ecommerce focused role. You have a true love for retail and Ecommerce and thrive to deliver an incredible ecommerce customer experience. You are eager, passionate and thrive in a fast-paced environment with a desire to constantly learn, develop and grow.

Job Duties:

• Support with day-to-day management of Northern Reflections and Northern Traditions websites, including adding/updating/removing product listing pages, banners, promotional content, filters etc.
• Partner with internal stakeholders to ensure all online content, images, and product merchandising are aligned to meet all requirements.
• Collaborate with Marketing/Product Team to onboard new products to our multiple Ecommerce sites
• Leverage Google Analytics to develop customer insights and optimize the user experience to improve conversion, AOV and customer retention.
• Own the on-site customer journey – monitor KPIs and identify opportunities to shorten our customer’s path to purchase and identify cross-sell, and up-sell opportunities.
• In partnership with the marketing team, implement SEO strategies to optimize company’s digital presence on search engines.
• Work closely with internal and external partners on new Ecommerce enhancements and product initiatives.

Requirements:

• 1-2 years’ experience in an Ecommerce focused role. Retail experience an asset
• Deep passion for product and the role merchandising site content plays in a customer’s shopping experience
• College diploma or University degree in Business or related discipline
• Strong proficiency in Microsoft Excel including the ability to understand and write formulas
• Ability to work with features and functionalities of mainstream ecommerce (BigCommerce, Shopify, Adobe Commerce, etc.) and email platforms
• Experience with Ecommerce analytics tools such as Google Analytics
• Strong organizational skills, detail oriented and ability to multi-task and meet competing deadlines often
• A curious, analytical mind with the ability to adapt to new technologies
• Self-motivated, resourceful, and able to work independently in a fast-paced environment
• Creative problem solver with a strong work ethic
• Effective written and verbal communication skills

 

PLEASE FORWARD RESUMES TO adelia.moura@northernreflections.com