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Frequently Asked Questions
Questions
- How do I send customer comments?
- How do I best view your site?
- What are your shipping rates?
Answers
1. How do I send customer comments?
Please direct your comments to us by phone at 1-877-902-5608, by e-mail at NRCustomer.Relations@NorthernReflections.com , or by mail at:
Northern Reflections Ltd.
c/o Customer Relations
2375 Skymark Avenue
Mississauga
Ontario
L4W 4Y6
2. How do I best view your site?
This site is best viewed using Internet Explorer 5.5 or higher or Netscape 7.0 or higher at a screen resolution of 1024 x 768. If you aren't using one of these browsers, you may encounter problems navigating to select areas of the store, viewing certain product information, or using all of the available online ordering features. You can download the latest supported browsers here:
Download the latest version of Microsoft Internet Explorer
Download the latest version of Netscape Navigator
Download the latest version of Firefox
Download the latest version of Safari
3. What are your shipping rates?
Our shipping rates per address destination are as follows:
| |
For up to 9 business days |
For up to 4 business days |
| Order Value |
for either Canada Post or FedEx |
| 0 - $30 |
$5.95 |
$13.95 |
| $30.01 - $65.00 |
$6.95 |
$14.95 |
| $65.01 - $100.00 |
$8.95 |
$16.95 |
| $100.01 - $150.00 |
$11.95 |
$19.95 |
| $150.01 - $200.00 |
$13.95 |
$21.95 |
| $200.01 + |
$15.95 |
$23.95 |
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